Features & benefits
How much insurance do you need?
Home insurance calculators
With any insurance, it’s important you have the right level of cover. When you take out home insurance, the amount you’re insuring should accurately reflect the would-be cost to rebuild your property and replace your contents. Otherwise, should the unthinkable happen and you’re under insured, you might have to pay the difference out of your own pocket.
To help you avoid such sticky situations, we’ve provided insurance calculators which work as guides to give you an estimate for the replacement value of your home buildings and contents.
Home & Contents Insurance explained
You can apply to add these options to your policy when you start or renew it (or during your period of insurance) by contacting Great Southern Bank on 133 282. If you’re not sure whether you have added these cover options, you can check your policy schedule.
You can make a claim online or by calling Allianz on 1300 555 030.
More cover for home & contents
How to make a claim
Lodge your claim 24/7 using the secure, online claim form.
It takes as little as 10 minutes to complete and you’ll receive an immediate confirmation number for your reference. Once received, a friendly claims consultant will be in touch as soon as possible.
You can call Allianz Claims and a consultant will help you commence the claims process.
Great Southern Bank, a business name of Credit Union Australia Ltd ABN 44 087 650 959 AFSL 238317 arranges this insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No 234708 (Allianz). Great Southern Bank does not guarantee or otherwise support this insurance product. Great Southern Bank does not provide any advice based on any consideration of your objectives, financial situation or needs. Terms, conditions, limits, exclusions and underwriting criteria apply. Before making a decision, please consider the Product Disclosure Statement. The relevant Target Market Determination is available here. If you purchase this insurance, Great Southern Bank will receive a commission that is a percentage of the premium. Full details of the commission are set out in the Financial Services Guide. Ask us for more details before we provide you with services.
- Online discount
When you both quote and buy a new home insurance policy online a discount of up to 10% is applied to your first year’s premium. This discount is not applied to Domestic workers’ compensation (if available and selected), or upon renewal. Minimum premiums apply. When you both quote and buy a new Landlord insurance policy online a premium discount of up to 10% is applied to your first year’s premium. This discount is not applied to Landlord workers’ compensation (if available and selected), or upon renewal. Minimum premiums may apply. - Combined
A discount of up to 10% is applied to your premium when you combine Buildings and Contents on one Home and Contents Insurance policy, including the optional covers (if selected): Motor Burnout and Accidental Damage cover. The combined discount doesn't apply to any flood component of the premium (where covered) or to the optional Portable contents (if selected) and Domestic workers’ compensation (if available and selected). Minimum premiums may apply. - No Claim Bonus
When you take out a new policy, we calculate your No Claims Bonus (NCB) based on your home or landlord (as applicable) insurance claims history. To qualify for the maximum No Claim Bonus of up to 30%, home insurance customers must have had no Building or Contents insurance claims in the preceding 5 years. Landlord customers must have had no Landlord insurance claims in the preceding 3 years. However, customers who have had claims may still qualify for a reduced No Claim Bonus. We won’t apply the full percentage of the No Claim Bonus if it results in you paying less than the minimum premium. The No Claim Bonus isn’t applied to the flood component of the premium (if covered) or Domestic workers’ compensation (if available and selected) or Portable contents (if selected). - Minimum premiums
- Excess reduction
Not available with respect to any additional compulsory excess, any imposed excess applied to the policy, or to the Portable contents excess (if Portable Contents is selected) . Any reduction in premium won’t be applied to government taxes and charges, any flood component of the premium (where covered), or to the optional covers Portable contents (if selected) and Domestic Workers’ compensation (if available and selected). Minimum premiums may apply. - Instalment premiums
If you choose to pay your premium by instalments you do not pay us any more than if you pay your premium in one lump sum annually. The premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding. Note: Your financial institution may apply transaction fees to instalment payments. - 72 hour exclusion period
We may not provide cover for any loss of or damage to your property caused by cyclone, grassfires and bushfires, and certain other insured events during the first 72 hours after you first purchase a policy or increase your cover under an existing policy. Refer to the PDS for a full list of the insured events to which the 72 hour exclusion period applies and the relevant exceptions.
Where discounts are applied, your premium is subject to rounding. If more than one discount applies, they’re applied in a predetermined order, so the later discounts apply to the amount already reduced by the earlier discounts instead of the total amount. Discounts do not apply to government taxes and charges.
Most discounts won’t apply below the minimum amount payable for the policy.