Google Pay

How does Google Pay work?

Google Pay is a free app that allows you to pay with your Great Southern Bank Visa Debit and credit cards with a tap of your phone while enjoying the same benefits and protection of your physical cards.

Simply add your eligible Great Southern Bank card and you’re ready to tap and pay for purchases.

You can use Google Pay almost anywhere contactless payments are accepted. Look out for the payWave and Google Pay logos. You can also make in-app purchases when you see ‘buy with Google Pay’, and in participating mobile apps.

To pay for purchases in-store, just wake your phone by tapping the home or power button and place it near the contactless terminal. It’s that easy. Just like a contactless transaction with your Great Southern Bank card, Google Pay will not work for purchases over $100 unless you enter your PIN at the terminal.

Within apps, simply select ‘Buy with Google Pay’ and you’re all done – there’s no need to manually enter payment information.

Is Google Pay secure?

• Your physical card number is not stored on your phone
• Just like a contactless transaction with your Great Southern Bank card, Google Pay will not work for purchases over $100 unless you enter your PIN at the terminal
• If your phone is ever lost or stolen, you can use Android Device Manager (android.com/device manager) to instantly lock your device, or even wipe it clean of any personal information
• You will continue to enjoy $0 liability for unauthorised transactions the same as when using your physical card

How is my privacy and personal information protected?

Since Google Pay doesn't store your credit or debit card number on the device, you never reveal your name, card number or security code to merchants.

What Great Southern Bank cards can I use with Google Pay?

You can use any Great Southern Bank Everyday Account that has a linked Great Southern Bank Visa Debit card including the following account types: Everyday, Everyday Edge, Everyday 50+, Everyday Youth, Everyday 55+, Everyday Business, Prime Access, Platinum Plus and Freedom Plus. To find out more, visit https://www.greatsouthernbank.com.au/bank-and-save/everyday-accounts

You can also use your Great Southern Bank Platinum and Great Southern Bank Low Rate Credit Card.

Where can I use Google Pay?

You can use Google Pay anywhere contactless payments are accepted - look out for the payWave and Google Pay logos. You can also make in-app purchases when you see ‘Buy with Google Pay’.

How do I make my Great Southern Bank card my preferred card for my everyday banking?

The first card you upload to Google Pay will be your preferred card. You can swap your preferred card at any time within the app.

What happens when my card expires - do I have to re-register my new card?

When your card expires, you’ll receive a replacement card with the same PAN – or primary account number – and it will automatically be registered with Google Pay. You would only need to re-register a card if you are issued a card with a new PAN.

Am I able to opt out of Google Pay at any time?

Yes, you can add and remove cards when needed.

Can I use Google Pay overseas?

Yes you can. You can use Google Pay anywhere contactless payments are accepted.

How do I remove my debit card from my Google device?

To remove a debit card from Google Pay, simply:

1. Open the Google Wallet app.
2. Swipe left until you find the card you want to remove. Then, tap the card.
3. At the top right, tap More (The three vertical dots), then tap Remove payment method.

For more information, please see Manage payment methods added to the Google Wallet app - Google Wallet Help.