To pay in-store, there’s no need to wake your iPhone or open an app. Double-click the side button, authenticate with Face ID, Touch ID, or your passcode, then hold your device near the reader to pay.
Double-click the side button and hold the display of your Apple Watch up to the reader. A gentle tap and beep confirms that your payment information was sent.*
To pay in apps and on the web with iPhone and iPad, select Apple Pay as the payment method during checkout and place your finger on Touch ID or use Face ID. To pay on Mac in Safari, choose Apple Pay then complete the purchase with your iPhone or Apple Watch.*
A feature-packed everyday account for those aged 18+
Apple Pay is a digital wallet from Apple which lets you use a compatible iPhone, Apple Watch or iPad to make secure contactless purchase in stores, within selected apps and participating websites.
Apple Pay works with devices with iOS 10.3 or above, including iPhone 6 and later; with Apple Watch; with iPad Pro, iPad Air 2, and iPad mini 3 and later; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch.
For a list of compatible Apple Pay devices, see https://support.apple.com/km207105.
You can add your Visa Debit Card, Mastercard Credit Card and Business+ Debit Mastercard to Apple Pay using the Great Southern Bank Mobile and Business+ app.
Great Southern Bank customers must be 13 years old or over to use Apple Pay.
No, your card details are not stored on the device or in the Cloud. When a card is added to Apple Pay, a Device Account Number replaces the need for the card number.
The Device Account Number is used to make secure purchases in stores and within apps and websites. It will not work if it is compromised in any way and cannot be used outside of the device it is assigned to.
The Device Account Number can be found by opening the Wallet app and tapping the (i) symbol in the bottom right corner and then scrolling down to find Device Account Number.
No, it does not cost you anything extra to use Apple Pay.
The usual credit or debit charges apply to purchases and some retailers may apply a credit or debit card surcharge to purchases made using any payment method, including Apple Pay, contactless or chip and PIN transactions.
You require an active data plan or Wi-fi connection to add your card to Apple Pay. Based upon your mobile plan and network, additional message and/or data charges may apply.
You do not need to download any additional app to use Apple Pay but the latest version of iOS and watchOS is required to set up cards in Apple Pay.
For security purposes, when a new card is added to Apple Pay we’ll ask you to complete a verification check before it can be used with Apple Pay. We’ll either:
Yes, a card can be added to Apple Pay on up to nine different devices but the card will need to be added to each device separately.
Yes, up to eight cards can be added to Apple Pay on a single device. The first card added to the device will become the default card, but you can change the default card.
You can use your device to make a payment using Apple Pay in stores, within apps or on participating websites wherever you see one of these symbols:
To authorise a payment hold your iPhone 6 (or later model) above or near the contactless reader and:
With an Apple Watch you double-click the side button and hold the display up to the contactless reader to authorise a payment.
Please note: the Apple Watch NFC feature has to be activated before Apple Pay will work. When you strap your Apple Watch to your wrist you will be prompted to enter the device passcode. This will enable Apple Pay. If the Apple Watch is removed from your wrist, so skin contact is lost, Wrist Detect detects that skin contact has been lost and Apple Pay and the NFC feature are deactivated.
Yes, you can use Apple Pay to make payments on participating websites using a Mac on Safari. To use Apple Pay, the Mac needs to be signed in to the same iCloud account as the iPhone or Apple Watch and have Bluetooth enabled on your Mac. You then:
When you are ready, make your purchase. Place your finger on Touch ID, use Face ID or enter the device passcode on your iPhone, or double-click the side button on the Apple Watch to authorise payment. After your payment information sends successfully, you’ll see Done and a checkmark on the screen.
Apple Pay transactions under $100 can be made by holding the device up to the contactless reader and authorising payment using Touch ID, Face ID, the device passcode or double-clicking the side button on Apple Watch.
For transaction over $100, you might be asked to enter your card PIN into the retailer’s terminal.
You take the item(s) back to the retailer as normal. Some retailers will be able to offer refunds back to the device from which the original payment was made, while others may have to refund the plastic card.
If the retailer is able to refund the device used to make the original purchase, you:
Select the card they want to be refunded within the Wallet app
Hold the iPhone 6 (or later model) above or near the contactless reader and authorise the refund using Touch ID, Face ID or the device passcode; or
Hold the Apple Watch display up to the contactless reader and double-click the side button to authorise the refund.
You may need to provide the last four digits of the Device Account Number to the retailer. This can be found by opening the Wallet app and tapping the (i) symbol in the bottom right corner and then scrolling down to find Device Account Number.
You can see them as pending transactions in the Great Southern Bank Mobile Banking app and Business+ app. You can also view your last ten transactions in the Apple Wallet.
Transactions will appear as they normally do on a bank or credit card statement. It is not possible to show if a transaction was made using Apple Pay, contactless card or chip and PIN.
Yes, Apple Pay is secure. A unique Device Account Number is securely stored on a chip in the device so payment can be made without any card information having to be shared with the retailer.
Other features which help to keep your payments secure and safe include:/
iPhone and iPad
Payments can only be authorised by using Touch ID, Face ID (if it is enabled), or by entering the device passcode./
Apple Watch
Payments can only be authorised if the device passcode has been entered and skin contact with the device has not been lost. If the device has been removed from your wrist, Wrist Detect deactivates the NFC feature and Apple Pay. To re-activate the NFC feature and Apple Pay, the device passcode has to be entered again.
Please note: you should never share your device passcode, or register more than one person’s fingerprint or face to Touch ID and Face ID, while your card is registered to Apple Pay.
If you have the Find My iPhone app you can use it to remotely lock the device and disable the use of the Apple Pay function. Or you can log into iCloud.com and remove all cards from Apple Pay remotely. If you do not have the app you should contact us to request that your card be disabled for use with Apple Pay.
You should contact us on to request that your card be disabled for use with Apple Pay. You should also go to iCloud.com and remove your card from your Apple Watch. If you find your Apple Watch you can add your card back by following the same steps you went through when you set the card up with Apple Pay originally.
Debit cards which allow payments to be processed via the eftpos or Visa/Mastercard networks are called dual-network cards. You no longer have the option to select your preferred network as the choice is now made by the merchant.
Everything else remains the same though. You can still use Apple Pay as you always have by double clicking the side button and authenticating with Touch ID, Face ID or passcode.
To learn more about dual-network debit cards and this recent change, please visit:
Use dual-network debit cards with Apple Pay in Australia – Apple Support (AU).
You can check whether your card supports both networks by following the steps below.
On iPhone:
If both Mastercard/Visa and eftpos are displayed, you have a dual network debit card.
On Apple Watch:
If both Mastercard/Visa and eftpos are displayed, you have a dual network debit card.
To use a dual network debit card in Apple Pay, you must be running iOS 18 or above for iPhone and watchOS 11 or above for Apple Watch.
The first card added to the Wallet app becomes the default card for that device. To change a default card you must follow these steps:
iPhone
Apple Watch
iPad
Steps to remove your debit card from your Apple device's digital wallet can be found below.
iPhone and iPads
Please note in iOS 15 and earlier, you won't see the option to tap Card Details.
Apple Watch
Mac with Touch ID
For more information, please see Change or remove the payment cards that you use with Apple Pay – Apple Support (AU).
Nothing. Your card will automatically update in your Apple Wallet on the month of expiry. You will not need to do anything.
You should contact us straight away on 133 282 so the lost or stolen card can be cancelled and no further purchases made. Your Apple Wallet card will then be disabled automatically and your new card will be issued into your Apple Wallet the next business day. Your physical card will still be sent to your address.
*Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2, and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch. For a list of compatible Apple Pay devices. see https://support.apple.com/km207105.
Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Pro is a trademark of Apple Inc.
