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Setting payment terms and getting paid on time

Getting paid on time is a proven issue for Australian small businesses, with research showing that almost half (48 per cent) of invoices issued by Aussie SMEs are paid late. And as if that weren’t bad enough, a good 10 per cent are paid more than a month after their due date.

Given the impact this can have on cashflow, it’s not exaggerating to suggest that getting paid on time could be make or break for a small business owner.

In this article, we look at four tips to minimise late payments, plus how Great Southern Bank Business+ Banking can help take the pain out of the invoicing and payment process.

Four tips for getting paid on time

Create policies

A great way to hold yourself, your employees and your suppliers and customers accountable is by creating policy documents for all aspects of your business’s finance. By making acceptance of your payment policy a condition of doing business with you, you’ve got something in writing to fall back on if   necessary.

Offer various payment options

The more payment options you offer, the easier you make it for customers to pay you on time. Examples of payment methods include:

  • Direct debit
  • Direct deposit to a business savings account
  • PayTo
  • Credit and debit cards
  • BPAY
  • EFTPOS
  • PayPal
  • Afterpay
  • Zip Pay

Did you know?

Great Southern Bank Business+ lets you send Business+ Invoices which makes it easier to receive payments from customers quickly.

Set clear payment terms

Displaying payment terms clearly on your invoices will remove all doubt as to when you expect to be paid. The traditional stipulation is 30 days but that stems from the era of cheques in the post. These days, nearly 75 per cent of invoices request payment within two weeks.

Interestingly, it seems that while invoices with shorter payment terms (i.e., one to two weeks) are usually paid late, you’re statistically more likely to get your money sooner than if you allow the traditional 30-day window.

Ask for a deposit

Another option to consider, particularly when it comes to bigger jobs, is asking for a deposit in advance. This should help minimise the possibility of negative cashflow if you are left waiting for final payment.

Create and send invoices with Business+

With Great Southern Bank Business+ Invoices, you can generate invoices from within your business banking profile to send to your customers via email. Payments can be made via Apple Pay or Google Pay (via a Stripe secure link), PayID® or old-school BSB and account number. Plus, we’ll send automated payment reminders, so you don’t have to do any chasing!

Get a Business+ Account online or in-app to get started.

Don’t forget to check out our Business Hub. You’ll find heaps of free resources and plenty of helpful information to keep your business humming.

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General Advice Warning

The information provided here is general in nature. We haven’t considered your financial circumstances, needs or objectives. Consider the appropriateness of the information, before acting on it. You should ask your Tax Advisor or Accountant before you decide about products mentioned in this article. All care has been taken to prepare this content, but no warranty is given for the information provided. Neither Great Southern Bank or its related entities, employees or agents are liable for the decisions or actions you take because of this information.