Awards

Money Magazine Awards – 2024

Bank of the Year - Savers

CANSTAR Awards – 2015-2024

Customer Owned Bank of the Year – Savings

DBM Australia Financial Awards - 2023

Most Recommended First Home Buyers Loan

Finder Awards - 2023

Best Kids Savings Account - Youth eSaver

CANSTAR Awards - 2023

Outstanding Value - Savings Accounts

CANSTAR Awards - 2023

Outstanding Value - Junior & Youth Banking

CANSTAR Awards – 2022-2023

Customer Owned Bank of the Year – Everyday Banking

CANSTAR Awards – 2015-2023

Customer Owned Bank of the Year – Savings

Finder Awards 2022

Best Kids Savings Account - Youth eSaver

CANSTAR Awards 2022

Outstanding Value - Excellent Credit Personal Loans

CANSTAR Awards - 2015-2022

Customer-Owned Bank of the Year - Savings

CANSTAR Awards - 2022

Customer - Owned Bank of the Year - Transaction Accounts

CANSTAR Awards - 2022

Customer - Owned Bank of the Year

RateCity Gold Awards - 2022

Best Kids Savings Account - Youth eSaver

RateCity Gold Awards - 2022

Best Bank Account - Everyday Edge Account

CANSTAR Awards - 2022

Outstanding Value - Transaction Accounts

CANSTAR Awards - 2022

Outstanding Value - Savings Accounts

CANSTAR Awards - 2022

Outstanding Value - Junior & Youth Banking

CANSTAR Awards - 2021

Customer Owned Bank of the Year - Savings

DBM Australia Financial Awards - 2021

Most Recommended First Home Buyers Loan

Mozo Experts Choice - 2021

Exceptional Everyday Account - Everyday Edge Account

RateCity Bank Account Awards - 2021

Best Bank Account Award - Everyday Edge Account

RateCity Bank Account Awards - 2021

Best Kids Saving Account - Youth eSaver

RateCity Bank Account Awards - 2021

Best Regular Savers Account - eSaver Reward

RFI Group Australian Lending Awards - 2021

Best Mutual Lender

Mozo Experts Choice - June 2020

3 Time Winner - Best Large Credit Union

Canstar Awards - April 2020

Outstanding Value - Savings Account

Bank Account Awards - 2020

Best Bank Account Award - Everyday Edge Account

Bank Account Awards - 2020

Best Bank Account for Regular Savers - eSaver Reward Account

Money Magazine Awards - December 2020

Awarded Money Magazine 2021 Best Children's Savings Account (Non-Bank)

Mozo Experts Choice – 2019

Awarded for 'Australia's Best Credit Union'

Australian Banking Innovation Awards – 2019

Most Innovative Mutual for iM CUA

Canstar Awards - 2018

Customer Owned Institution of The Year - Savings Award

Mozo Experts Choice - 2018

Awarded for 'Australia's Best Credit Union'

Mozo Peoples' Choice - 2018

Awarded for 'Excellent Customer Service'

Mozo Peoples' Choice - 2018

Awarded for 'Staff Friendliness'

Mozo Peoples' Choice - 2018

Awarded for 'Highly Trusted'

Workplace Gender Equality Agency - February 2017

Awarded the Employer of Choice for Gender Equality citation

Money Magazine Awards - December 2017

Awarded Money Magazine 2018 Best Everyday Account (Non-Bank)

Money Magazine Awards - December 2017

Awarded Money Magazine 2018 Best DIY Super Savings Account (Non-Bank)

Mozo Peoples' Choice - 2017

Awarded for 'Customer Satisfaction - Everyday Banking'

Mozo Peoples' Choice - 2017

Awarded for 'Staff Friendliness'

Mozo Peoples' Choice - 2017

Awarded for 'Highly Trusted'

Money Magazine Consumer Finance Awards - 2017

Awarded 'Credit Union of the Year'

CANSTAR Awards - Fresh Start Basic Variable Home Loan - September 2017

Awarded 'Outstanding Value - Construction Loan'

CANSTAR Awards - Fresh Start Basic Variable Home Loan - September 2017

Awarded 'Outstanding Value - Variable Home Loan - Owner Occupier'

CANSTAR Awards - Fixed  Home Loan Owner Occupier - September 2017

Awarded 'Outstanding Value - Fixed Home Loan - Construction'

CANSTAR Awards - Fixed  Home Loan Owner Occupier - September 2017

Awarded 'Outstanding Value - Premium Fixed Home Loan - Construction'

CANSTAR Awards - Fixed  Home Loan Owner Occupier - September 2017

Awarded 'Outstanding Value - Fixed Home Loan'

CANSTAR Awards - Fixed  Home Loan Owner Occupier - September 2017

Awarded 'Outstanding Value - Premium Fixed Home Loan'

CANSTAR Awards - Fresh Start Basic Variable Home Loan - March 2017

Awarded 'Outstanding Value - Construction Loan'

CANSTAR Awards - Fresh Start Basic Variable Home Loan - March 2017

Awarded 'Outstanding Value - Variable Home Loan - Owner Occupier'

CANSTAR Awards - Fixed  Home Loan Owner Occupier - March 2017

Awarded 'Outstanding Value - Fixed Home Loan - Construction'

CANSTAR Awards - Fixed Home Loan Investor - March 2017

Awarded 'Outstanding Value - Fixed Home Loan - Investor'

CANSTAR Awards - Premium Fixed Home Loan Investor - March 2017

Awarded 'Outstanding Value - Fixed Home Loan - Investor'

CANSTAR Awards - Fixed Home Loan Owner Occupier - March 2017

Awarded 'Outstanding Value - Fixed Home Loan - Owner Occupier'

Mozo Experts Choice Deposit Account Awards - February 2017

Awards for CUA eSaver Reward (Regular Saver & SMSF Regular Saver); CUA term deposit (Short Term Deposit); CUA Everyday account (Everyday Banking)

Workplace Gender Equality Agency - December 2016

Awarded the Employer of Choice for Gender Equality citation

Money Magazine Awards - December 2016

Awarded Money Magazine 2017 Best Everyday Account (Non-Bank)

CANSTAR Awards - September 2016

Customer owned Institution of the Year - Savings Award for the second year running

Australian Retail Banking Awards June - 2016

Awarded Mutual of the Year

CANSTAR Awards April - 2016

Awarded CANSTAR 5 star rating for outstanding value for CUA Youth eSaver, CUA eSaver Plus and CUA eSaver Reward

CANSTAR Awards - Fresh Start Basic Variable Home Loan - April 2016

Awarded 'Outstanding Value - Variable Home Loan'

CANSTAR Awards - Fresh Start Basic Variable Home Loan - April 2016

Awarded 'Outstanding Value - Variable Construction Loan'

CANSTAR Awards - Fresh Start Variable Home Loan - April 2016

Awarded 'Outstanding Value - Variable Construction Loan'

Mozo Experts Choice Awards 2016

Awarded 'Expert Choice Variable Home Loan' for Fresh Start Basic Variable Home Loan

Money Magazine Best of the Best Awards 2015

Awarded 'Best Savings Account - Regular Deposits' for CUA eSaver Plus

CANSTAR Awards - September 2015

Awarded 'Customer Owned Institution of the Year - Savings Award'

Financial Review Smart Investor - Blue Ribbon Awards, 2015

Awarded 'Member-Owned Bank of the Year'

CANSTAR Awards - July 2015

Awarded 'Customer Owned Institution of the Year' and 'Customer Owned Institution of the Year - Term Deposits'

Mozo Experts Choice 2015

Awarded 'Best Value Full Feature Home Loan' & 'Best Value Variable Home Loan' for CUA Fresh Start Variable Home Loan

Money Magazine Consumer Finance Awards 2015

Awarded 'Credit Union of the Year'

AB+F Awards 2015

Awarded 'Australian Financial Institution of the Year Non Big Four' & 'Mutual of the Year'

CANSTAR Awards 2015

Awarded CANSTAR 5 star rating for outstanding value for CUA Fresh Start Variable Rate Home Loan, CUA eSaver Plus and CUA Youth eSaver.

Australian Lending Awards 2015

Awarded 'Best Non-Bank' and 'Best Mutual'.

AB+F Awards 2014

Awarded 'Best Mutual'.

CANSTAR, 2014 - Junior Saver Account 2014

Awarded CANSTAR 5 Star Rating for CUA Youth eSaver account.

Australian Lending Awards 2014

Awarded 'Best Non Bank' and 'Best Mutual'.

Celent Model Bank Awards 2014

Won the Legacy and Ecosystem Transformation award for CUA's core banking system implementation.

Money Magazine Best of the Best Awards 2014

Gold winner for 'Cheapest Three-Year Fixed Home Loan (Non Bank)

Australian HR Awards, 2013

CUA won Best Reward and Recognition Strategy at the Human Capital Magazine Australian HR Awards.

Mozo People's Choice Awards, 2013

Awarded Best Personal Loan against all comers and a Top 5 Award Winner against all comers for Best Bank Account and Best Debit Card.

ICSP International Customer Service Awards, 2013

Awarded the 'People's Choice Award for Credit Unions'.

Smart Investor Blue Ribbon Awards 2013

Awarded Credit Union of the Year for the second year running.

CANSTAR, 2013 - Term Deposits

Awarded Best Value Australia Term Deposits for Credit Unions for the fourth consecutive year.

AB+F Awards 2013

Awarded 'Innovative Mortgage Product of the Year' for CUA Rate Breaker Package against all-comers and 'Credit Union of the Year' at the 2013 AB+F Awards.

CANSTAR, 2013 - Home loans

Awarded CANSTAR 5 Star Ratings for 14 residential and investment fixed rate home loans and also for CUA Rate Breaker Package home loan (residential and investment).

Australian Lending Awards 2013

At the Australian Lending Awards we won 'Best Mutual Lender 2013' and 'Best Innovator 2013' (awarded for the CUA Rate Breaker Package).

Australian HR Champion CEO Award 2012

Our CEO Chris Whitehead was recognised with this award by Human Capital Magazine Australian HR Awards.

Credit Union of the Year - AFR Smart Investor Blue Ribbon Awards, 2012

CANSTAR 'First Home Buyer State Award – Non Bank for QLD', 2012

Top 5 Award Winner for Best Home Loans, Best Bank Accounts, Best Debit Card - Mozo People's Choice Awards, 2012

CANSTAR, 2012 - Home loans

Awarded CANSTAR 5 Star Ratings for 4 residential and investment fixed rate home loans.

Employer of Choice for Women 2012

For the seventh consecutive year, CUA received recognition from the Equal Opportunity for Women in the Workplace Agency (EOWA).

CANSTAR, 2012 - Term Deposits

Our Term Deposits were awarded CANSTAR CANNEX's Best Value Term Deposits for Credit Unions.